This information is provided pursuant to art. 13 of Legislative Decree no. N. 196/2003 (Code relating to the protection of personal data), to the users who interact with the BigJoe's telematic web services, accessible starting from the address:, corresponding to the homepage of the site BigJoe. The following information describes procedures for administering the official website and not of other external web sites accessible via links. Additional Information may be provided within the different access channels, divided on the basis of the topics (thematic areas).


1.1. Navigation data - log files.

The computer systems and applications dedicated to the functioning of this web site collect, during their normal operation, some data (whose transmission is implicit in the Internet communication protocols) which are not associated with directly identifiable users. Among the data collected are included IP addresses and domain names of computers used by users who connect to the site, URI (Uniform Resource Identifier) of requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in reply, the numerical code indicating the status of the reply given by the server (successful, error, etc..) and other parameters regarding the operating system and the computer environment used by the user. These data are processed for the time strictly necessary and for the sole purpose of obtaining anonymous statistical information on the site and to check its proper functioning.

1.2. Data provided voluntarily by the user.


The voluntary and explicit sendinf of e-mails to the addresses indicated in the different channels of access to this site and the compilation of the "form" (masks) specifically designed, involve the subsequent acquisition of the sender / user data needed to respond to produced instances and / or provide the requested service. Specific summary information will be reported or displayed on web pages dedicated to particular services on request.


Computer techniques for the direct acquisition of personal identification data are not used in any way. The so-called session cookies. Our systems retain session cookies for the purpose of providing the best browsing experience, and provide the requested service. BijJoe's computer systems do not use:

  • Personal data transmission cookies
  • Any kind of persistent cookies



BigJoe Srl performs processing of personal data to the extent strictly necessary for the performance of official duties, excluding the treatment when the purpose can be achieved by using anonymous data or modes that allows to identify the person concerned only in case of necessity. Specific purposes, for individual treatments, will be reported in detail in the various access channels. Within them, the user will be able to find information on the processing of personal data.


Personal data are processed with automated instruments for the time strictly necessary to achieve the purposes for which they are collected.


The user is free to provide personal data contained in the application forms of the various services offered on the site. The failure to provide the data required will make it impossible to obtain the service.


The personal data of users who request the sending of informative material (mailing lists, answers to questions, notices and newsletters, acts and measures, etc..) Are used only in order to perform the service or provision requested and are communicated to third parties only in the following cases:

  • when this is necessary for the fulfillment of requests (eg service delivery of the required documentation);

  • when the communication is obligatory under the terms of the law or regulation

  • during a legal proceeding. Treatment related to the services on this web site is handled exclusively by BigJoe's technical staff in charge of the treatment.


The person in charge of the data processing, relating to identified or identifiable persons who have visited this website, is BigJoe Srl – located in Bussi sul Tirino, Via Regina Margherita 64.


The "interested", ie natural persons, legal persons, institutions or associations to which the data refer have the right, at any time, to obtain confirmation of the existence of such data and to know its content and origin, verify its accuracy or request its integration, updating, or correction pursuant to art. 7 of Legislative Decree .. 30/06/2003, n. 196. Pursuant to the same article, the users also have the right to request cancellation, transformation into anonymous form or blocking of any data concerning them, if used in violation of the law, and to oppose in any case to their treatment for legitimate reasons.

Our products online price could be different from the price you will find in our stores and could be subject to special offer available online only.
We would like to remember you that we avalable the service "Pay In Store" allowing our customers to purchase goods online and pay it directly in our stores with online prices.